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Restoring Mailbox

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by steve garofalo 1 view

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I have a mailbox that I am trying to restore via Backup Exec. Every time I run the restore, I get the error "Access denied - unable to restore directory \.." According to the help files locally and online it is one of two things either the Information Store service is not started (which it is on my machine) or the "User Defined Shares" are not set with the proper permissions. I did set the share to use the Exchange Administrator Account, which is the same one that is used to run the backup nightly. I have tried restoring this mailbox to the one it was backed up from and to another one. Which according to the help files is possible by redirecting to the desired mailbox. Each time I run it takes about 3 minutes and then skips all files and fails.

?????? Help?????

7 replies

by taiseermustafa

Yes first check the Permission, if it is Admin permission or you have the right to restore, please try to redirect the restore operation,.....or restore without restoring the security......
Try you will not loose anything.
Of course if you succeedin restoring you should copy the restored files to the proper location

Good Kuck

by steve garofalo

I tried restoring without restoring the security and ran into the same problem. Access denied. This happened while re-directing to another mailbox that I created for this purpose.

by taiseermustafa

Yes first check the Permission, if it is Admin permission or you have the right to restore, please try to redirect the restore operation,.....or restore without restoring the security......
Try you will not loose anything.
Of course if you succeedin restoring you should copy the restored files to the proper location

Good Luck

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