I posted my resume because it seems to be lacking as I have gotten hits on my resume but no interviews. I figured who better to ask other than the people who are expereinced in my field. I appreciate any help someone can give me. When I copied my resume below I had some troubles under the qualifications section, please disregard the errors on that section.
OBJECTIVE
I desire to obtain a position that provides the challenge and rewards of a demanding position in the field of Information Technology Management and Administration.
EDUCATION
University of Phoenix July 2008?August 2010
Bachelors in Business Information Systems
ITT Technical Institute August 2002-August 2004
Associates in Computer and Electronics
National Technical Honor Society
QUALIFICATIONS
? Windows 2003 Active Directory
? Router and Firewall Programming
? Email Administration and Spam filtering
? Cable and DSL Internet Communications
? Wireless Networks and Security
? Enterprise Anti-virus and Anti-spam solutions
? Hardware Technology and Troubleshooting
? Remote Systems Management
? Network Security, Intrusion Testing and Defense
? VPN and Remote Desktop Access
? BlackBerry Enterprise Server and Blackberry handheld devices
? Network Installation, computer imaging and analog phone setup
? Backup Disaster and Recovery Solutions
? User Account Rights and Privileges
? Track IT! Helpdesk Software
? Fiery Print Controllers
? Command Workstation
EXPERIENCE
German Burke Ortho October 2007-December 2008
Systems Administrator- On call, responsible for providing support and maintaining all computer and network equipment including multiple servers, computers and critical software applications. Required both excellent written and oral communications skills to work side by side with the CEO, all the way done to the Dental Technicians. During thework days, must be for anything at anytime and be able to juggle and organize an ever changing workload. Excellent documentation was a must have to adhere to Organization Standard, HIPPA Agreement, and Accounting procedures with the companies 5/3 banking account. Most importantly, posses an instinct to foresee, the knowledge to proceed, and the ability to succeed against the unavoidable pitfalls of technology, striving to keep business at 100% production time.
Prosource October 2004 ? October 2007
Network Engineer- Install and troubleshoot multi-function copiers, printers, and scanners on customer networks. Must be able to organize and prioritize large schedules and coordinate schedule with company?s delivery and customers IT department or designated person. Company?s first line of defense for interaction with the customer to answer any questions or resolve problems that the customer may have. Received certificates for Network+, Konica Minolta Outward Associate and Outward Professional. Knowledge and skills were needed to support different vendor platforms such as Windows, Macintosh, Konica Minolta, Kyocera
and HP.
Xerox Global/Temp Agency May 2004?October 2004
PC Technician- Create, Deploy and Troubleshoot computer images for 2004 rollout.
ITT Technical Institute February 2004?June 2004
PC Technician – Create and deploy computer images, troubleshoot computer and network problems. I researched new technologies and tools to improved efficiency and Security. Assist Program chairs and instructors with any computer troubles or concerns that he or she had.