I need some help with a problem i’m having on a Win XP machine on a domain connected to a Win 2000 Server (one of two that we have on the network). Yesterday i tried loggin the machine onto the network and it came up with the message ‘Cannot retrieve roaming profile, will load with local profile’.
We have moved the profile from the secondary server to the main server. The PC doesn’t come up with the above message anymore but the profile still isn’t loading properly. The favourites and some desktop items (shortcuts to files on the network drive) are missing. I am also unable to edit the profile -i tried adding the quick launch toolbar as it had disappeared and it came up with an error saying ‘Cannot create toolbar’.
I installed UPHclean to try and sort a problem the PC was having with not being able to unload the profile (not shown in the log below). And have added the registry key ‘GpNetworkStartTimeoutPolicy’ with a value of 60 to sort out the problem it was having connecting to the server (which is why it says below that the server is reachable after retries).
I have tried different network cables and network cards.
Please find below the USERENV log for today….
USERENV(2b4.2b8) 07:55:03:031 CUserProfile::CleanupUserProfile: Ref Count is not 0
USERENV(2b4.2b8) 07:55:03:046 CUserProfile::CleanupUserProfile: Ref Count is not 0
USERENV(2b4.2b8) 07:55:03:046 CUserProfile::CleanupUserProfile: Ref Count is not 0
USERENV(2b4.5c0) 07:55:04:703 ProcessGPOs: The DC for domain MORGAN-WEST is not available at startup. retrying
USERENV(2b4.5c0) 07:55:16:921 ProcessGPOs: DC for domain MORGAN-WEST is reachable after retries.
USERENV(2b4.2b8) 08:21:06:796 SetNtUserPolTime: couldn’t get file attributes
USERENV(2b4.2b8) 08:21:06:828 UnloadUserProfile: Failed to SetNtUserPolTime, hr = 80070002