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SBS 2003 Exchange

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by khinton 1 view

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Have backed up the "first storage Group", and dilligently backing up every day,
The server HDD crash lossing everything, had to rebuild the server from scratch, restored the data OK, but now come to restore the "mailboxes" but on the right pain of the backup screen is says no entries! Have looked at several tapes and on another server using MS backup and they all say "no entries found" yet there appears to be backing up the mailboxes. I have followed the instruction from begining to end and still the restore fails.
Need urgent help as it is Saturday and need to be up and running by Monday 10/04/04 (Australian Std time)

8 replies

by sgt_shultz

was the exchange server also sole, um, domain controller and you rebuilt the domain maybe? just guessing.
could this be you? excerpted from 823176 support.microsoft.com
Method 3: Restore a Mailbox from Backup to a Recovery Server
Use this method if the mailbox object in the recovery storage group cannot be matched to a user object in Active Directory that has the same msExchMailboxGUID value. This situation may occur if the user account is deleted from Active Directory or if the Exchange attributes are removed from the user account, and the mailbox in the Exchange store was not reconnected or was purged.

To recover a mailbox from backup, you must have a recovery server that has sufficient storage capacity to install Exchange Server 2003 and to restore the private information store database. This server can be on the same physical network as your production Exchange Server 2003 computer.

To restore a mailbox from a backup to a recovery server:
Make a note of the following information that is on the production Exchange Server 2003 computer:
Organization name
Administrative group name
Storage group name
Install Windows 2000 Server or Windows Server 2003 on the recovery server, and then create a new Active Directory forest.
Run Exchange Server 2003 Setup, and then create a new organization that uses the same name as your existing Exchange organization.
Do one of the following, as appropriate to your situation:
If the name of your administrative group is First Administrative Group, go to step 6.

by sgt_shultz

-or-
To install Exchange Server 2003 to an administrative group other than the First Administrative Group:
Run Exchange Server 2003 Setup, and then install Microsoft Exchange System Management Tools.

Important At this point, do not install Microsoft Exchange Messaging and Collaboration Services. Type the name of your administrative group (the same name as the administrative group on your production server).
Start Exchange System Manager.
Right-click your organization, and then click Properties.
Click the General tab, click to select the Display administrative groups check box, and then click OK.
Quit and then restart Exchange System Manager.
Right-click Administrative Groups, point to New, and then click Administrative Group.
In the Name box, type the name of the administrative group, and then click OK.

by sgt_shultz

Important You must use the same name that you used to name the administrative group on your production Exchange Server 2003 computer.
Quit Exchange System Manager.
Run Exchange Server 2003 Setup, and then install Microsoft Exchange Messaging and Collaboration Service and Microsoft Exchange System Management Tools (if the Exchange System Management Tools are not already installed on the server).
Configure the storage group name to use the same name as the production Exchange Server 2003 computer. To do so:
Start Exchange System Manager.
Expand Administrative Groups, and then expand AdministrativeGroupName.
Expand Servers, and then expand YourServerName.

If the name of the storage group on the production server uses a name other than First Storage Group, configure the storage group name to use the same name as the storage group on the production Exchange Server 2003 computer.
Dismount the database. To do so:
Right-click Mailbox Store, and then click Dismount Store.
Click Yes when you are prompted to continue.
Right-click Mailbox Store, and then click Properties.
Click the Database tab, and then click to select the This database can be overwritten by a restore check box.
Click OK.
Quit Exchange System Manager.
Delete the existing database and log files that are on the recovery server. To do so:
Start Windows Explorer.
Locate and then click the C:\Program Files\Exchsrvr\Mdbdata folder.
Note The C:\Program Files\Exchsrvr folder is the default installation location for Exchange Server 2003. If you installed Exchange Server 2003 to a different folder, the location of the Exchsrvr folder is different on your computer.
On the Edit menu, click Select All.
Press the DELETE key.
Click Yes when you are prompted to confirm the deletion.

by sgt_shultz

Restore the database files from backup.
Mount the database. To do so:
Start Exchange System Manager.
Expand Administrative Groups, and then expand AdministrativeGroupName.
Expand Servers, expand YourServerName, and then expand YourStorageGroupName.
Right-click Mailbox Store, and then click Mount Store.
Click OK when you receive the message that indicates that the store successfully mounted.
Create a new user in Active Directory Users and Computers. Make sure that you do not make the new user account mailbox-enabled. To create the new user:
Start Active Directory Users and Computers.
Right-click Users, point to New, and then click User.
Specify the user name and the user logon name in the appropriate boxes, and then click Next.
Specify the password information for the user, and then click Next.
Click to clear the Create an Exchange mailbox check box, and then click Next.
Click Finish.
In Exchange System Manager, expand Mailbox Store, right-click Mailboxes, and then click Run Cleanup Agent.
Recover the mailbox. To do so:
Right-click the mailbox that you want to recover, and then click Reconnect.
In the list of Active Directory accounts, click the user account that you created in step 12, and then click OK.
Use Microsoft Outlook to export the mailbox data to a .pst file or use the Exmerge.exe tool to extract data from multiple mailboxes.

To download Exmerge.exe, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=429163EC-DCDF-47DC-96DA-1C12D67327D5

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