SBS 2003 - Two modems installed, only one showing in Fax Service - TechRepublic
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October 19, 2007 at 07:42 AM
mesmith

SBS 2003 – Two modems installed, only one showing in Fax Service

by mesmith . Updated 16 years, 8 months ago

I am hoping someone can shed some light on this problem.

I have two modems installed on a Windows Small Business Server 2003 R2. Only one of the modems is appearing on the Fax Service console and Configure Fax Services wizard.

Background:
Purchased 2 USRobotics 56K PCI Faxmodems (p/n USR5670) that were on listed Windows Server Catalog as compatible.

Installed both modems and able to successfully query both modems in the device manager.

Installed Fax Service using the SBS 2003 setup disk.

I have tried rebooting, uninstalling and moving the 2nd modem to a new PCI slot/reinstalling, Uninstalling/reinstalling fax service, Stopping/Restarting fax service – but still only one of the modems is showing up in the fax service.

Modem 1: U.S. Robotics V.92 PCI Faxmodem
IRQ 26, COM4
Modem 2: U.S. Robotics V.92 PCI Faxmodem #3
IRQ 19, COM3

Both using the most recent US Robotics Driver 7.32.0.4.

Anyone run into this issue or have any ideas?

Thanks

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