Is anyone familar with this printer and getting it to scan to a certain folder? I’ve gone through the setup twice, and still cannot get it to work.
I get an error that says scan failed. When I looked up the error in the manual, it said it culd be do to a network connection problem. I cannot get the scanner to browse the network, yet everyone can print to this printer with no problem, it scans to everyones email with no issues. I can see the printer from the server, and print from there as well, so its not like the path is bad.
The folder we want the data to go to is shared, everyone has access to it.
Any help would be appreciated. I check Ricoh’s website and they do not have this issue in their knowledge base, and searching for the error on the web doesn’t bring up any solutions.