I just installed some VPN software on a Toshiba Tecra 8000 with NT. They are now getting service not started errors due to the fact that Serial Device is not started. Apparently, this has never started as long as they’ve had the machine but it has gone unnoticed until this software required it be started. I tried to start it manually in control panel devices and got this error. “could not start the serial service on ‘computer name’. Error 1118: no serial device was succesfully initialized.” The serial driver will unload. I tried upgrading to SP6 as an IBM bulletin suggested with GINA errors. I received a GINA error when initially installing but I’m not worried about that just yet. I couldn’t find anything directly related to this error 1118 anywhere.