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Server shuts down when "restart" selected

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by kim_forbes 1 view

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Hi all,

I am just wondering if anyone has had this issue, and if a fix/workaround has been found. Here is the issue:

Last night I had some late night maintenance to perform on a remote server. Upon completing the maintenance, a reboot was required to finalise. I selected "restart" from the dialog box and waited ten minutes or so before trying to remotely log back in to the server - but what do you know, it had shut down on me! The OS is Standard Server 2003....

I ensured I selected "restart" from the dialog box, but it still shut down. I ended up having to log into the Remote Access Card to reboot the server to complete the maintenance.

Has anyone experienced similar, or even found any information regarding this? If I can save this hassle by ensuring a proper restart of the machine it would save a fair but of time.

Thanks for your thoughts all

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by markj.humphrey

We have an IBM eSeries 336 server that frequently shuts down when restart is selected. The system event log shows that a restart request was made, but the server shuts down. This only ever seems to happen when using RDP to connect to the server. Unfortunately I have not found the cause of the problem (but I suspect it might be terminal services related).

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