Hi all, I am new here so I hope this is in the right place. I am new to being a Network Admin and although I have a lot of knowledge of Server 2003 and WinXP I don’t have a lot of experience in sharing a fax machine between 32 computers.
I have a Dell 1815 and the product manual says it can be used to allow electronic faxing over the network with everyone sharing the one phone/fax line it uses.
I have XP Pro on a machine with the Dell 1815 using the USB connection. I have the 1815 shared and can find and print to it on the network by browsing to it.
However, if I try to use Dell’s Fax Configuration on another computer it will not find the 1815. I checked the IP and it was not getting assigned a DHCP IP address and so it used APIPA 169.254.blah blah blah. I tried setting it to use a manual IP setting in the same subnet as the rest of the network (192.168.0.*). It accepted the setting but I still could not find it with the software and I could not ping it.
As I said, over the network I can print on it when it uses the APIPA address. I tried using the Dell software to maually configure the IP but it returns an error stating it could not find the device.
I have searched quite a bit and the Dell site seems to have told me “Just find the IP and you are good to go”.
Any ideas?