Single Sign-On ISS 6.2 - One of two sites Intermittently won't authenticate - TechRepublic
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June 28, 2022 at 04:52 AM
alexg131

Single Sign-On ISS 6.2 – One of two sites Intermittently won’t authenticate

by alexg131 . Updated 3 years, 11 months ago

Hello there,

Was hoping to get some help with an issue:

Currently in our testing environment, one IIS site (out of two) intermittently asks for credentials.

Our monitoring responds with 401 errors (believe due to login prompt) – shown below: (shortened)

GET / – 80 – Microsoft+Monitoring+Agent+7.1.10184.0 – 401 2 5 0

Both sites are configured for SSO, the other site works fine all the time, even while the affected site is having issues.

This issue is intermittent – occurred 2 days out of 7 this week.

We currently have a workaround of restarting only the affected site, which then allows users to access via SSO,

and we even have an automated task for this.

However I would still like to resolve the root issues itself. Event gaining a greater understanding of how a user SSO request can be transformed into needing credentials, and what common causes of this may be. Any help is greatly Appreciated.

Additional info:

-IIS version 6.2 used

-Windows server 2012 R2 used

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