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Slow Logoff Terminal Server

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by jonny2x4

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Hello. We are experiencing logoffs up to 90 seconds on our Windows Server 2003 Terminal Server. It takes ages before the logging off screen appears, in the meantime people are presented with only a blue background. Logging on only takes about 15 seconds maximum. I currently have no idear what is causing the slow logoffs. The strange thing is that it doesn't happend all the time, sometimes logging off takes less then 10 seconds, but most of the time it takes much longer. I have checked the event log and there are some 1517 and 1524 warnings. We used to have UPHClean installed but removed it on advice of an external company. When UPHClean was installed logoff was slow as well.

The Terminal Server does not have a DC in the same LAN. The DC that is used is placed in another office (we have an MPLS network). I can understand that it may be a better idear to also have a DC on the same LAN as the TS, but the current situation has worked flawlessly before.

Any help or advice would be welcome!

4 replies

by entawanabi

First: reload the programs to manually refresh them, like you would to get your mouse back in topnotch condition.
Second:Do a traffic study to see if there are time periods involved and then adjust from there.
Third:How old are the hardware components that are bearring the load, not so much those things everyone sees on the desk but those things under the desk that do not get replaced as often; there is component compatability also.

by entawanabi

Fourth:Have you added new softwares and there may be compatability differences that while within the ranges are at different ENDS of those ranges.
Fifth:Unload and load up rates; this is where you are workking on a contract and the customer insists that you use ALL HIS STUFF inside your stuff and it takes time to properly unload and store it so you don't lose any.

I'm sure there are several more horrors here for you to consider but these are the most common I think.
ENTA WANABI

by innerdemise

I have a well established Windows 2003 TS server operating in a local domain. In the past it has operated without issues but lately log off times have become long to the extreme. It will take as much as 90 seconds for a single user to log of at which time the rest of the users still logged on suffer a tremendous drop in performance. I have enabled debugging on the machine and was able to pull the following excerpt from the log...

USERENV(1d4.ae0) 11:16:02:540 UnloadUserProfileP: Wait succeeded. In critical section.

34 Seconds

USERENV(1d4.ae0) 11:16:36:901 MyRegUnLoadKey: Returning 1.
USERENV(1d4.ae0) 11:16:36:901 UnloadUserProfileP: Succesfully unloaded profile

29 Seconds

USERENV(1d4.ae0) 11:17:05:449 MyRegUnLoadKey: Returning 1.

Were it not for those long delays it would have taken this log off about 10 seconds. I'm at a bit of a loss as to what could be causing the delays at this stage of logging off and the only thing I can say with certainty is that it consistently happens at the above points during the log off.

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