I have a POP3 server (software is PostOffice and the company is out of business-not really relevent to the situation, just figure i would put that in). I have my users use Outlook 2003 to send and receive their email messages, which is no problem.
I believe there is an limit on how much disk space Outlook allows for a PST file. I believe the limit is 2 gigs. If I am correct on the disk space, does that disk space include the archive.pst file as well?
I have a user that their username.pst file is 1.2 gig, and an archive.pst file that is 1.8 gig and an archive1.pst file that is 75megs. The user does have the archive.pst file open when they open up outlook (it is visible on the left side of Outlook under the folders section but not in the Personal Folders section)
I emailed this user with a file that was 6.6 megs. I received an email message stating the following:
“This Message was undeliverable due to the following reason:
The recipient(s) indicated below did not receive this message because their mailbox size limit would have been exceeded. It has been returned and it is recommended that you contact the recipient and request that space be made available within their mailbox.
Note: The Postmaster for this mail server may increase the mailbox quota on the account referenced below to accommodate the delivery of additional mail.
No storage space available in mailbox for username@company.com
The following recipients haven’t received this message:
username@company.com”
I have gone in and checked the users account limit in PostOffice and it is set to 20 megs and the file that I sent out was only 6.6 megs so to me it seems like it would have to do with their mailbox in Outlook.
Any thoughts or suggestions?
Thanks,