Hi Gang, Trend OfficeScan finds the adware program ADW_ABETTERIN.AU, as well as the infected file aurareco.exe, and says it has found it, but can’t clean it. It appears this adware came with a piece of software. After an internet search, I found the company had a removal tool, which I downloaded and used (very time consuming and difficult. Had to try 4-5 times for it to work). I checked the registry files and searched hidden files, all traces of this malware appeared to be gone. I then returned the machine to the user, and in a couple of days, we got the malware alert again. Same thing. I’ve gone through this cycle 3-4 times now, and when I think I’ve got it gone, it comes back again. Do you have any suggestions or experience with this? Thanks. -TW
p.s. it is a W2K machine, fully patched with Adaware, Spyware Blaster, and Trend on it.