Networks

Ask something
Discussion Locked

Terminal Server Printing Problem

0 helpful
4 replies

by tekdawg

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am using windows 2003 standard server as a Terminal Server. I have installed all the printer drivers on the TS. When connecting via RDP, this user can see her network printer, but when she prints the print job sits in the printer queue (is listed in the printer's jobs), but no print comes out of the printer. We have numerous other printers hooked up this way, for other users, w/o issue just this printer is giving us a headache. Is there a limit on the number of printers that can be setup? We currently have 62 including this one in question.

Any support is greatly appreciated, TIA
Tekdawg

4 replies

by p.muller

Is the printer a USB printer?
If it is check and see what kind of port it is using.. if its something like DOT.; then you need to make a change to the registry of all the pc's that want to use it.. otherwise the terminal server will not 'see' that its connected.
I can post the modification if you need it.

Good luck

by tekdawg

Sorry, I should have been more specific about "Network" printer. It is connected to the network through TCP/IP.

by keitha

I am working with a customer that has a Dell AIO 948 USB printer, that is on a USB port. The printer does create on the Terminal Server, but when you print it sits in the Que with a status of 'Sent To Printer'. It sat there for 30 minutes with out an error.

Keith

by cricure

1.Install same drivers on server and client
2.Client must log off from terminal server, not just pres x to exit.
3.Make batch script to restart print spooler every 1 hour
4.Delete unused drivers.

everybody have similar problems, you can use some comercial product to solve Remote desktop printing problems
Remote Desktop Printing

This discussion is closed to new replies.