Too PRO-CUSTOMER support - TechRepublic
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November 16, 2009 at 10:27 AM
lhale3

Too PRO-CUSTOMER support

by lhale3 . Updated 16 years, 7 months ago

How do you handle a scenario where customers are requesting company software be installed on their ?personal computer/laptop?? The company CIO is leaning towards the customer in this practice. My concerns are who is responsible for the maintenance of the software, troubleshooting the installation, and overall ownership/responsibility of a personally own PC while in IT workspaces.

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