Unable to remove or install any MS Office Applications and their components - TechRepublic
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May 25, 2010 at 02:20 AM
kc_

Unable to remove or install any MS Office Applications and their components

by kc_ . Updated 15 years, 10 months ago

I am finding myself stranded on un-installing Office 2003 and installing office 2007 on a windows 03 server. The machine used to have Office 2003 installed, but the outlook wasn’t working well. so I had decided to uninstall it, and install office 2007 instead. but as the uninstallation had failed, now, I can’t uninstall nor install any office product. (but other installation such as goolge toolbar and web applications were installed and removed successfully)

I tried using the “Office Removal Kit” (ORK.exe) – but can’t install this program now, it starts, but hangs in the middle

I tried using “Windows Installer Cleanup Utiliy” – which I removed the office 2003 and office 2007 compatability. but it only takes away the Offices out of control panel – add/remove program, it didn’t un-install office

I wonder if it was windows installer got corrupted. or registry holds keys from previous installation. I tried to followed a MS KB (http://support.microsoft.com/kb/928218) to manually delete the keys, still no progress with installing office again. any ideas anyone?

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