I recently renamed the computer name on three of our client computers. Since then I have not been able to get them to backup using Veritas’s remote agent. We are using ver. 8.6 in a Windows 2000 environment.
It shows the service running on each machine, but I get the error: “Unable to attach to \\Uusername\C$.
Access is denied.” when I attempt to back them up.
I have checked the permissions on the server and they all have what they should, so I’ve turned to focus on the machine itself. Under Users and Passwords I noticed that at least for one of them, under “Domain” there isn’t an entry for our domain. Could that be the problem? It’s confusing because when I compared the permissions to a machine that Does backup it is different from the two that don’t backup.
Does anyone have a listing of permissions that need to be in place? I’ve tried Veritias site and since I no longer have a paid support account I can’t get any real help without upgrading to the latest version.