Morning,
this has been stumping me for months, so I figured I would throw it out to all of you for feedback. I have a user (the ceo of course) who doesn’t receive all the email sent to him from one user. the strange part is that I get confirmation in the message tracking on the exchange server that the item has been delivered to his store, but it isn’t there. there are no rules causing this issue either, that was the first thing I checked. he isn’t getting them in his blackberry, and the bes server gets the mail before the store does.
I have changed him from outlook 2003 to 2007, issue still present. we have had the other individual turn on delivery and read notifications, and on the intermittent emails that don’t get through we have a confirmed delivery, but no read receipt.
its not an all the time thing either, about 85% of this guys emails get through.. he can send them to a whole group including the ceo and everyone but the ceo will receive it, even though in the system it claims to be delivered to his message store.
any advice would be greatly appreciated… thank you for your time.
server specs: exchange 2003 ent., server 2003 standard, dell poweredge 2950