Hi all.
Hardware
Dell Laptops
Dell Workstation
OS Vista, both with and without SP1
Server is Server 2003
Printers: Toshiba eStudio/HP 7210 MFP
Drivers are up to date
Scenario
Installed network printers on laptop and workstation works for a period of time, between 1 and 2 weeks but for some reason the Vista Print Spooler shuts down and I need to go through the routine of removing the drivers and altering the registry. This is not a resolution that works for any length of time.
In addition to the problem above, two of my users take their laptops home and connect to their own printers. Since the above problems started they experience one if not both of the following symptoms:
a) The home printer, both are USB driven HP, does not register with the laptop when plugged in and when attempting to print, the ?No Printers Installed? error is reported. On checking for available printers nothing is displayed in the list. All printers are removed, even those added as network printers
b) The printer works but when the user returns to the office all printers are missing from the list and need to be added.
Another user does not take his laptop home but still receives the print spooler error. I also experience this error even though mien is a desktop unit. Initially it was reported as a problem with the Toshiba Colour print drivers but these have been updated to the latest versions which have been developed to work with Vista.
I am at a loss with this one and any help would be greatly appreciated.
Chris