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vpn cant map network drives

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8 replies

by shady108

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VPN firewall router is xxx.xxx.xxx.147

local address of this device is 10.10.0.1

Can connect over the VPN to this ok

cant ping servers my name only ip

our local dns is setup on 10.10.1.1

is this a dns issue?

client pcs are XP Pro....

8 replies

by mlee

I think so...do you have a DNS server at the other end of the tunnel or this suppose to be just a branch office?

by shady108

this is our main office .. our internal dns is 10.10.1.1 ......... the users at home connect to the vpn using netgears client. They connect to xx.xx.xx.147 (which is the wan address of the firewall/vpn local address is 10.10.0.1) now they can ping servers by ip address but not by name which means we cant map network drives either. We want to map \\srv-ad\cds . because the firewall/vpn is on another subnet to our dns, do we have to set uop a static route from the vpn/firewall to the dns server? or is there another way roudn this/

by mlee

would be to map by using ip instead of name. I've got a nas box running Samba OS that it was just easier to map by ip. If it's only a few clients and the machine that you want to connect doesn't change IP you could creat a host file. I'm assuming that the client's are on the 10.10.0.1 subnet? Is there reason for the multi subnets (size, security)? I'm not familiar with the netgear client setup, but i did find the KB article that might be something to check out http://kbserver.netgear.com/kb_web_files/n101497.asp

Sorry for not getting back to you sooner.

by shady108

not sure why there are different subnets am new to the company so still learning the setup! the vpn/firewall is 10.10.0.1 and the dns server is on 10.10.1.1 which i believe is causing all the problems! tried mapping drives by ip but the drives are on the dns server on a different subnet. Think what im going to do is move the vpn/firewall onto 10.10.1.1 and dns to 10.10.1.2 reconfigure the network so the gateways and dns have been updated to the new ips, and hopefully that will resolve our problems?

by mlee

That would be the route I went in...Good Luck!

by shady108

been over ruled by IT manager doesnt want to change ip addresses etc ...

have been given an old netgear ssl vpn concentrator(ssl312) which we will use to do all the vpn stuff. The ip of this is 10.10.0.2 --- this connects between the firewall(netgear fvx538) ip 10.10.0.1....

now i have set up routing so the firewall diverts vpn connections into the ssl312 and setup the ssl312.... in the ssl i have set the dns to 10.10.1.1 which is our dns server, do i now need to also setup a route in the ssl312 to route to the dns server? or will it already be able to see the dns server as i specified the address? i also added in the host table in the ssl312 10.10.1.1 srv-ad which is the name of our server.............

INTERNET
I
I
--------------------
[ FVX-538 10.10.0.1 ]
---------------------
I [DNS server]
I
[switch]------------[10.10.1.1 ]
I I
I I
--------------------- I { LAN }
[SSL312 - 10.10.0.2 ] ---{ 10.10.10.0 }
---------------------

thats the basic setup of our network any help would be appreciated!

by shady108

wait a min what if i put this ssl312 on the same subnet as the dns server... then surely i only have to change my routing from the ssl to the firewall????

if my firewall is on 10.10.0.1 (255.255.0.0)

and i put the SSL onto 10.10.1.2(255.255.0.0)

what would be the routing settings i need?

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