Hi All,
I’ve got a 2 month old Dell XPS-T 800R with a factory install of Win982E.
It is a pretty vanilla system (just Office 2K, a couple of terminal emulator programs, etc) except for a Polycom ViaVideo teleconference camera.
I was trying to upgrade it to Win2000 and it was about 10-15 minutes into the upgrade when it crashed with an illegal operation error. I believe it was in the ‘processing system files’ stage. I had not asked it to upgrade my partition to NTFS. I know the program that crashed was WINNT.
I then uninstalled the videoconferencing software thinking perhaps that had caused the crash.
I’ve tried the upgrade three more times after clean reboots each time with different Win2000 distribution media.
Each time it has crashed again after getting about 15 minutes into the upgrade, although ever since, FORMATHD is the process that crashes, not WINNT. I have not asked the upgrade to change my disk partition to NTFS in the upgrades.
Does anyone have any hints on how to keep the upgrade from crashing? I’ve been through MS and Dell’s tech sections and sure can’t find much to go on…
Thanks in advance,
Howard H.