Sorry for the length, but I feel the more detail the better chance of solution. About 3 months ago I began getting a dialog bubble from the bottom row whenever my computer booted up, saying “Norton Internet Worm” whatever was disabled and to click the box to fix. When I did, it went to the Windows Security Center like going through Control Panel/Security Center and the Firewall line was orange and “off”. I clicked the “recommendations” button and it said to enable it, so I clicked the “enable” button. A box popped-up saying it couldn’t enable it and to try going through the Windows Firewall settings. When I opened that, both the “on” and “off” check circles and write-ups were greyed over and unselectable (and the “off” one was filled in). Since this was frustrating and didn’t appear to bother anything (and I don’t think I have and Nortons stuff on my PC) I ignored it. Now I’ve gotten viruses twice in a week. When removing them, my internet explorer loses its ability to get online and the internet connection wizard says to check my HTTP port (80), HTTPS port (443) and FTP port (21). I don’t know how to check this, but I was able to confirm somehow that those are the port numbers associated with those lettered ports. I assume these are being locked open by spyware/virus/malware, mostly because one of my cleaners seems to periodically find an “open firewall ports” thing when it scans. It claims to be removing the entries, but the firewall remains open. (whew) Please help!