Windows Update Error Message - TechRepublic
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December 4, 2000 at 08:15 AM
dan.crank

Windows Update Error Message

by dan.crank . Updated 25 years, 5 months ago

I have a Win98 / IE 5.5 machine, & when I click on the Windows Update link on the Start Menu I get the following error message:

THANK YOU FOR YOUR INTEREST IN WINDOWS UPDATE

“Your organization has decided to provide software updates internally
rather than though Windows Update. To download updates for your Windows
computer, please see your Network Administrator.”

Microsoft’s solution (Q228548) is: “Delete all the values except Default under each of the following registry keys:
HKEY_LOCAL_MACHINE\Software\MicrosoftWindows\CurrentVersion\Policies\Explorer
HKEY_LOCAL_MACHINE\Software\PoliciesMicrosoft\WindowsUpdate\LocalURL
HKEY_LOCAL_MACHINE\Software\PoliciesMicrosoft\WindowsUpdate\RemoteURL”

MS goes on to say you may not find all of the keys, but I didn’t find the ANY of the keys in question (\Explorer, WindowsUpdate\LocalURL, or the
\WindowsUpdate\RemoteURL) The user hasn’t added any software since the last time he used Windows Update. I’ve cleared the cache, cookies folder, history folder, & all but one file out of the Windows Update folder(wuhistv3.log).
I’ve even replaced winupdmgr.exe. I still get the error message even when it’s not connected to the network. I’ve contacted Dell & after some troubleshooting their solutions was to reinstall Win98, which is not what I call a solution (i didn’t need to spend a 1/2 hr on hold for that brilliant fix). Is there another key somewhere in the registry causing this? Any help would be great.

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