Let me preface this with: “I am not technically savy.” I turned my PC on expecting to see my Windows XP media center version loading. Instead I saw a message,
“Something bad has happened”
which referenced AVG 7.5 (My anti-virus program) The wording was a shocker. You can feel your heart sink to your toes when your computer informs you”something-bad-has-happened”. Being the ultimate in non-confrontation, I clicked on the little red X in the upper right corner. Twice.
The computer screen turned black with white writing that told me it was sorry, but windows did not load. Perhaps it was new hard / soft-ware? No. I had not added anything lately. Perhaps a power interruption? Possibly.
I chose”Start Windows normally” Didn’t work. Then I chose to restart with the setting “Last good configuration” No dice. It looped back to the same screen. Over and over again. Same thing with “Safe” mode; “Safe” mode with networking; and “safe mode with command prompt”.I turned the computer off and back on. I tapped on F8 and tried everything on that list.
I cannot get off a black screen. I cannot find a DOS prompt. Am I beyond help? Have I lost my Minesweeper stats? Is there hope? Thank-you in advance for your assistance.