Workplace Apathy

I work for a Large Co and relatively new about a year. The team at my local site are very apathetic towards the day to day rigors of IT.
They manifest this attitude with poor customer service skills, always complaining about the customer, not following up, trying to one up each other behind the others back all the while smiling in your face, and not very technical, the problem I find is that I rarely have anyone to fallback on technicaly.
I have found myself adopting some of these very attitudes which goes against my core work ethic.
So with that encapsulated, what is your experience on working with apathetic team meates ?