paul.baldwin-cnet

With PowerPoint quickly becoming a standard tool for organizations of all sizes, a few tips on designing PowerPoint presentations could come in handy. Here are 10 keyboard shortcuts to help you make the most of PowerPoint.

If you’re running an IS department, it’s likely that several other groups—human resources, finance, marketing—use your services. How can you help define responsibilities on both ends? This sample SLA template will help.

Consultant Ross Dennis is skeptical about the value of data mining, comparing it to a deep-sea treasure expedition. Read his commentary and join our discussion.