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16 bit error

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7 replies

by steve.doig

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On startup, I get an error box titled
"16 bit Windows Subsystem" with the message

SYSTEM\CurrentContolSet\Control\VirtualDeviceDrivers. VDD. Virtual Device Driver format in the registry is invalid. Choose 'Close' to terminate the application.

I found this key in HKLM. The multiword "VDD" had value c:\progra~1\symantec\s32evnt1.dll, along with a hell of alot of binary data.

Can you think of a reason this message would occur when no likely changes have occured?

Is the quickest fix a reinstallation?

Thanks

7 replies

by btomasetti

Sounds like something went bad with your antivirus software. I would try disabling te antivirus then restart the machine. if the error goes away tehn AV is the problem. just uninstalllt eh AV and reinstall. may aolve the error. good luck.

by steve.doig

From the technet article, the reg key has become corrupted for some reason. I doubt re-installing is a certain fix.

by philthegreat

I guess you have this problem after a crash.
Am I right?

You can try a re-installation; but if it does not work.

This means your system is corrupt, you can try to check.

start-->run==>sfc-->mend the registry.

by steve.doig

I tried sfc, a command prompt window appeared for .25 seconds and diappeared with no feedback.

I'll have to learn more about sfc

by joseph moore

You have the right point in the Registry.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers\VDD
The value VDD should be a REG_MULTI_SZ type, but it should be blank. It should not equal c:\progra~1\symantec\s32evnt1.dll like you said it does.
So, remove this value from the VDD entry.
Then reboot.

Technet Article ID: Q254914 talks about this. Here is a URL on it:
http://support.microsoft.com/support/kb/articles/Q254/9/14.ASP
(please remove any spaces)

Hope this helps.

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