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a fatal exception error

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I have dell inspiron 3200,laptop.When enabling
audio in the BIOS setup program windows 98 cannot load and sometimes it displays a messege

"A fatal exception 0E has occurred at 0028:C0052A02 in VXD VPICD(01) = 00001EC2. The current application will be terminated.
Could you please help me this problem cause I don't have sound in my laptop

4 replies

by thechas

First, with sound disabled in BIOS setup,
boot up and right click on My Computer.
Select Properties,
Click on Device manager.

Select any Audio or multi-media device, and click on remove.

Shut down.

Enter BIOS setup, and enable the sound.

You should now get into Windows, and can install the driver for the sound chip.

If you still get the fatal exception error, I suspect a hardware failure of the sound chip.

Chas

by zameerpb

this problem come because of bad soundcard driver installed u should frist disable soundcard in bios and start windows uninstall driver chek also regstry.and then resrt pc enable souncard .i think u r problem should be slove by this

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