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Abnormal behavior of mouse

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7 replies

by tek_rajkumar

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We have a setup of windows 2000 networks with clients running win 98 edition.The mouse pointer in all the systems turn into a black square when accessing any type of programs.Can anyone help out as this is creating a nuisance.

7 replies

by an_it_guy

You need to isolate the program that may be causing this issue. I would suggest you take a freshly formatted HDD for a pc, and instal all softwares from scratch. While installing them one by one, you can atleast get a hint of which software causes this to occur.
Possibly, try to reboot after any&every installations u do..tho' its cumbersome, it will help. Once you doubt which software is the culprit, u can uninstall that from a pc that has this mouse problem, and see if that resolves this.
Then we can think further.
Best Of luck

by ctmoore1998

Are your Apps installed locally to the workstations or are they installed on the server??? If on the server it could be a path issue to some dll file for the application. ex. if the app runs from f:\apps\program1 then try and add the path to the workstation. this would be done in the autoexec.bat file with a command similar to this path=%path%;f:\apps\program1 The part %path% keeps the path(s) previously assigned by windows or other path statements from being deleted.

by tek_rajkumar

All the apps are installed locally on the workstations, i dont think this is an filepath issue.
thx

by gabriella

Could it be a virus? check this with your virus definition and check. could be
w32Magistr.24876@mm.
Also go to Microsoft's site and ask the question, maybe the mouse is not compatible with both. You did not specified if the black square blink or not. Anyway try this. Otherwise buy an other mouse more compatible.

by tek_rajkumar

Hi,
Its not a virus,as had a complete virus scan done with the latest Norton Anti virus 2003 pack.Also the mouse doesn't blink during this state of abnormality,instead the end of the monitor flicker or have some kind of electronic disturbance seen(something like the disturbances when u bring an mobile phone near ur monitor).Hope this clarifies.
thx

by cubeslave

Most of the times I have seen this sort of problem it was a pointer, driver or video problem.

It kind of sounds like Windows is allowing programs to steal or at least corrupt the memory locations that the video or mouse driver are trying to use.

If your video hardware isn't completely 98 compliant, then you may have to tell windows to leave the video address range alone.

Have you tried playing around with the Graphics Acceleration settings in Windows?

Are you are using something other than the standard pointers ? If so, change back to one of the non-animated Windows Default mouse pointer sets and see if the problem goes away.

Does you mouse use the standard windows drivers, or did you load a driver supplied with it? Are there any updated drivers available? The the quick way to check for a old/bad driver is to switch back to a windows standard or Microsoft mouse. Another thing to try is to delete the mouse and letting Windows add it again.

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