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Access violation error message

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3 replies

by densto

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The problem is if I log in to workstation under admin I can not start outlook I get error message "Can not start outlook". If I log in under user1, I can not start IE, as soon as I start ie its coming up with error message Dr. Watson" access violation" and it shuts it down, and the same problem is going on with user2 she can not start IE and Outlook Express because of access violation. But if I create new user, I can log in to the workstation and everything is working.
Any suggestions.

Thank you for your help.

3 replies

by troy

possibly some profile corruption? if all is fine when you create a new user, then make a new user w/ admin rights, log in as that user, then delete the profiles for all the users that are having problems (including administrator). delete the profiles, not the users. also, make sure you get anything out of the profiles that those users need first... i.e. any documents, email, favorites, etc. when you log in as those users, new profiles will be created, and this should solve your problem.

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