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Accessing FTP site

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by gregross

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We are trying to access a particular FTP site and we are receiving the message "windows can't access this folder make sure you typed the file name correctly or enter the right user name"
We have tried this from multiple machines on the network and on a server outside the firewall and have been unsuccessful but we are able to connect when using a different ISP at another site.
Any Suggestions

5 replies

by joseph moore

There is a firewall or ACL on a router somewhere that is blocking this. It could be that TCP port 20 is being blocked (the FTP control port), but port 21 (the FTP file transfer port) is open. Keep checking for what could be blocking it.

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