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ActiveSync 3.7 and XP

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by syntheasia

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When I try to install ActiveSync 3.7 on XP, It just doesnt bring up the installation screens to continue to install, I have tried so many ways to overcome it but it just doesnt work. The PDA is recognised by XP as a USB device and the files can be transferred by Infrared but the base problem is still there as Activesync doesnt get installed, There are no processes running or freezing regarding activesync to troubleshoot the problem as it doesnt get installed to have any services/processes. The last thing I want to do is reinstall XP to install activesync. Please help!!!!

5 replies

by 1tinker

Which PDA are you using. I have a Dell and ActiveSync 3.7 and it works just fine on XP. Sounds as if though you may have a corrupt app, where did you get the download of AS 3.7? It may be that you need to download it again.

by 1tinker

You are running Outlook correct? Not Outlook Express, it has to be Outlook. If you do not have Outlook installed the A.S. will not work..

by 1tinker

You are running Outlook correct? Not Outlook Express, it has to be Outlook. If you do not have Outlook installed the A.S. will not work..

by syntheasia

Its an HP Ipaq H5550. I have downloaded Activesync from various different sources including Microsoft website and some other related websites but none of the instances get installed.

by Member 30028753

I just got a Toshiba e740 PDA this weekend and installed ActiveSync v3.7 on my laptop (no previous ActiveSync versions install before) which has XP Pro on it. Syncing worked fine.
You say you have downloaded ActiveSync 3.7 from several places so I would assume you have gotten a good file at least once. You might try using version 3.5 and see what happens. Otherwise I would think it is a problem with your XP installation. Can you try version 3.7 on another XP machine. Try to eliminate all variables before reinstalling XP, even turning off other programs running or services. Also, turn of your antivirus program during installation.
Good Luck!

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