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Advanced Print Server Properties

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On our Windows Terminal Server that is running Citrix Metaframe 1.8 whenevere I try to go to the Advanced tab of the Print Server properties in the Printers folder I get the following message. "Advanced Print Server Properties cannot be displayed. You may be viewing the setting of a machine running a previous version of Windows NT." I am trying to turn off the print logging functions so the notification does not appear every time a job is printed. However it will not allow me to do so. I am logged in as Administrator and the system is running Service Pack 6a. Does anybody know why I can't access this tab?

8 replies

by natecasp

Please read the comment I added to the original question. The problem is with the print server properties not a single printer. Also I am loggin is as Administrator and therefore have no permission problems. Drivers have nothing to do with this problem.

by natecasp

Please Note:
I am trying to access the print server properties. These properties are for the entire print server not a single printer. To access these properties open the Printers folder and then select File -> Server Properties -> Advanced. You should then see the print spooler folder and the events that are logged on the print server. This tab I can't access.

by spn

I dont know Y ,but as a work around you can acces the server via another system (logged on as admin) , so browse the network >open the server > open printers right click > server properties, advanced > clear the check and restart the server.

GoodLuck

by natecasp

Nope, it gives me the same error message when I try the work around. I can browse the network and access all my other server's advanced print server properties in the printers folder however whenever I try to access our Citrix TSE server the error appears.

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