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AOL and Internet Explorer

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I have a w98se machine that is running aol 4 on it. When I try to use IE5 to browse I get a dns error, page cannot be displayed. I have tried upgrading to aol 6 & 7 with out any luck. I did the fix microsoft said to do, and that did not work, however, I now cannot ping to the outside, get a destination host unavailble error. The fact that I cannot use IE5 may also have the same effect on trying to get into yahoo chat rooms and using fantasy football on espn. It was working at one time, butwhen I tried to upgrade to aol 6, it has not worked since.

Note: I have reinstalled aol, IE5 and w98se.

Help.

19 replies

by maxwell edison

To configure Internet Explorer to work with AOL as your ISP:

Internet Explorer download site:

http://www.microsoft.com/ie/

Install the America Online software. AOL is available on CD-ROM and from the following AOL Web site:

http://www.aol.com/

This software installs an America Online adapter in Network properties so that you can make a 32-bit Transmission Control Protocol/Internet Protocol (TCP/IP) connection to America Online.

For additional information about installingthe America Online client software, contact America Online.

Click Start, point to Settings, and then click Control Panel.

Double-click Internet, click the Connection or Connections tab, and then use one of the following methods, as appropriate:

With Internet Explorer 5 and 5.5:

Click LAN Settings, click Advanced, and then click to clear the Use same proxy server for all protocols check box.

Clear the contents of all boxes under Servers, and then click OK.

With Internet Explorer 4.x and Windows 98:

Click Connect to the Internet using a local area network.

Click to clear the Access the Internet using a proxy server check box, and then click OK.

NOTE: With AOL 4.0, you may need to enable the Access the Internet using a proxy server option; click Advanced, click to clear the Use same proxy server for all protocols check box, clear the contents of all of the boxes under Servers, and then click OK. When you are prompted to turn off the proxy connection, click No.

With Internet Explorer 3.02:

Click to clear the Connect through a proxy server check box.

Click OK.

Connect and log on to America Online by using the America Online software.

Start Internet Explorer.

NOTE: You cannot configure Internet Explorer to automatically dial AOL when AOL is your ISP.

(REMOVE SPACES from the pasted URLs.)

Good luck,

Maxwell

by shanghai sam

Hello
If you are using aol 7.0 i do believe it was meant to also be used with internet explorer 6.o and all the tools that go with it also check into the tools ,internet options, connections, and security settings. Also it depends on what type of modem you are using some cable modems do not seem to get along with aol the IE6 and aol 6.0 or 7.0 as I went through the whole thing myself , i found be checking and sometimes rechecking my internet connections and security settigns it helped alot, as if you have high security settings ;it will prevent you from going to alot of sites as they may be considered not secure by your systems standards so making it medium to medium low may help as i never put my social,credit card info on the net, there is also reformatting depending on how many people use your comuter and how old it is.But,If you are using cable and it is not AOL cable it could be the whole thing I truly know yor pain, as I went through it. I just had to keep adjust my settings and if you go for IE^ ther is a patch i believe your gonna need put msie site has all that,worse case may be reformatting or using a program called goback, by wildfire which you can download it take your system back to a time where all awas fine and only changes what was wrong it has a log etc.etc. and leaves everything alone if which is compatible for 98se,Good LuckMicky:<)

by shanghai sam

your problem is that you are using AOL!!! aol is one of the most intrusive isp out there. i have seen dozens of machine screwed up beyond repair because of aol practices and shotty programing. once IE5x gets wacked it causes major problems. you can reinstall IE5 from the office 200 cd. if reinstall windows over top of it self doesn't work. the best thing to do is backup your data and format your hard drive and start over. i know thats not what you want to hear but sometimes its the best and fastest way to solve the problem. with a clean install you have a better change of getting AOL to work correctly.

by fivemajors

This is what I ended up doing. I was actually trying to avoid formatting, but it ended up as the only option.

by fivemajors

This is actually a client that I am helping. Like most people they think AOL is their only option.

by zlitocook

Try removing aol and removing any setups from network neighborhood. right click network neighborhood go to properties remove all components. Then go to device manager from comtrol panel see if there are any network adapters listed if there are remove them and reboot. Try your modem with hyper terminal to see it works.

by zlitocook

If it dials out then try reinstalling aol 6 or 7. It sounds like your settings are staying after removal. If it dont work download regclean from MS it may help. I dont want to tell you how to edit the registry because it could make your O/S unusable. Do you use a anti virus software?

by jrincon_v

well tha hava an easiest solution, i have the same problem, first you need the last version for the aol explorer, and then unpdate your windows 2nd edition for the last sp?s or buy the cd with microsoft. and bingo your trouble end

by meddjay

All the ideas before mine are good. I have volunteered on AOL Tech Chat room for over 5 years now helping people just like your client with the exact same problem. (Ya think they would have one sure fix by now wouldn't ya?) Well I hate to tell youthere isn't one sure fix. There are a number of things you can try. I will list a few of them here....

1) Since you are running 98SE, you can go to start then to run and type in SFC (System file Check) have you 98SE Cd rom available for use, for the system may ask for it if it finds corrupted files.

2) Uninstall and reinstall AOL. That is the easiest and usually the surest fix

3) Or just uninstall your aol adaptor when you restart it will automatically reinstall

4) Do a search and look for a file entitled global and delete it

5) Check the registry to make sure it isn't corrupt.

I am assuming here you have already scandisked and defragged. And I am assuming you know that if you start messing with the registry you may do some major damage. Like I said these are just some of the things you can try. I know, I know...some of the make no sense at all...but they have all proven themselves to work in the last five years so hey...what do you have to lose? Hope this helps!

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