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ArcServeIT on Windows 2000

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by ypark 1 view

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I have a Windows 2000 Server running Arcserve 2000 upgraded from 6.61. But I am having trouble starting the engines when I run ARcserve manager. It says that Access is denied with an error. I am administrator also. Any suggestions?

5 replies

by leo.valmores

Error messages from ArcServe normally have corresponding error numbers and on some cases, they appear on the event log (application).

It appears that you are having invalid account which must have the correct permissions, i.e.: login locally; login as service; has administrative rights and permissions; permissions to backup and restore files.

Was 6.61 installed on W2K and then upgraded to Arcserve 2K? If so, was 6.61 working OK prior to the upgrade?

Finally, check with CAI site for more guidelines and info which you can get.

Hope this helps

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