Discussion Locked

Automatic Update error?

0 helpful
2 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Daily, at random, Microsoft's error reporting window pops up with the following error: C:\DOCUME~1\User_Name\LOCALS~1\Temp\WERf74f.dir00\wuauclt.exe.mdmp
C:\DOCUME~1\User_Name\LOCALS~1\Temp\WERf74f.dirr00\appcompat.txt
Does anyone know what this is, why it is happening and how to get around this?
OS: Windows XP Pro+SP2

2 replies

by jbmcnair

This file is the one sent to Microsoft (if allowed) when you have an error.
To turn off the 'Error Reporting' ...
Start > Run > 'services.msc > OK ...
Scroll down the list to Error Reporting > Right Click > Properties > Startup Type > Manual or Disabled.
Service Status > Stop

supposedly deleting; cpuinf32.dll will fix it too. But do so at your own risk.

by educscc

Creat a .bat file containing:

net stop bits
net stop wuauserv
regsvr32 /u wuaueng.dll /s
del /f /s /q %windir%\SoftwareDistribution\*.*
del /f /s /q %windir%\windowsupdate.log
regsvr32 wuaueng.dll /s
net start bits
net start wuauserv
wuauclt.exe /resetauthorization /detectnow
sfc /purgecache
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Run it to fix problem

This discussion is closed to new replies.