Windows Forum

Ask something
Discussion Locked

BackOffice Small Business Server

0 helpful
3 replies

by kerry.howard

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Installing Microsoft Back Office Small Business Server 4.0 uprgading to 4.5, no other operating system is an option here.
Trying to install SBS with 32-bit Wide SCSI controllers. Using the 3 startup disks pressing F6 to select the type of SCSI device that all works OK. At the end of the startup disks the error I am recieving is

Setup was unable to locate a CDROM drive. Make sure your CD ROM drive is switched on and properly connected to your computer. If it is a SCSI CD ROM drive, makesure your SCSI devices are properly terminated. F3 to exit.
Also tried with the option using Compaq Drive Array. The CD ROM does work as I have run a CD in the drive with no problems. All I want to do is get this installed.

3 replies

by rabbit_runner

I have a question for you. Is your cdrom attached via SCSI or EIDE? If it is attached with the EIDE, then make certain that it is on the primary port. If it is on the secondary port, the system will not find it.

If the CDROM is connected via SCSI, make certain that the ID is only 1 or 2 higher than the hard drive. Your hard drive must be on 0 or 1, therefore the cdrom should be on 2 or 3. Your scsi controller is normally '7'.

If none of these work or fit your situation, then make absolutely certain that you have the correct scsi driver for your controller. Sometimes a disk or cd with the drivers on it will have several models, make certain you have the correct model for your scsi controller.

I only offer these suggestions to see if these have been checked. I hope you get your system loaded. contact me further if there are any more questions.

best of luck

This discussion is closed to new replies.