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BIOS password for hp pavilion

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by teana_slater

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I have a HP pavilion ze4400, that I just took apart (2.5hrs!) soldered a new power jack in and put the puter back together. I'm giving it to a friend. Problem is, I can't remember the power on password...I forgot I even had it on there. Can anyone help? HP told me I'd have to send it in and pay $300 or take it apart again and remove some sort of battery off of the motherboard. Anyway, any help would be greatly appreciated. Thanks-Teana

4 replies

by alpha-male

Due to people stealing laptops and other such unethical behavior, post manufacturers make it to where you have to go through them to clear BIOS passwords on a laptop.

Yes, there are some other potential methods I've seen, but consider them unreliable and risky. It's too bad that honest people end up paying for the actions of criminals...but I understand and endorse what the companies are doing.

Sorry to bear bad news...especially since you're trying to help a friend out.

by teana_slater

I ran home at lunch and got the sn # that HP wanted...since I originally purchased this through them as a reburbed model I think they will be able to help me from what cs told me on the phone earlier...if not, I guess I will be taking it apart again to remove the cmos battery. I understand now after reading about all of the scammers why there is little online information.

by teana_slater

Unfortunately, if you ARE the actual owner of a POS Pavilion Laptop from HP, and you call with all of the information verifying that you are the actual owner they give you the following 3 options..
$149 6 month support
$99 75 minute tech support
$69.99 - 45 minute support w/ a specialized technician who will walk you through resetting what they called a "profile"...
I understand that I am the MORON who forgot to write the password down and stopped using the laptop when the ac power jack BROKE...but this and THEY are NUTS. They basically have me by the balls and I don't even have a set of BALLS. So, if HP reads this, I will NEVER buy another laptop, I am pissed that I've purchased two along w/ a crappy camera that never holds a charge, and I will never recommend your product to anyone. Greedy monopoly of a company.

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