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blue screen error message

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i noticed that,my w2k advanced server DC once in awhile suddenly change into a blue screen and come out with this message-
"***STOP: 0x0000001E(0X0000005,0XF6303878,0X00000001,0X00000011)
KNODE_EXCEPTION_NOT_HANDLED
***ADDRESS F6303878 BASA AT F6302000,DATESTAMP,3C9D1057-SYS AUDIO-SYS*
BEGINNING DUMP OF PHYSICAL MEMORY
DUMPING PHYSICAL MEMORY TO DISK

THEN IT WILL BEGIN COUNTING FROM 1 TO 10,AND THEN SWITCH OFF.
CAN SOMEBODY GIVE ME AN INSIGHT PLEASE?

9 replies

by timwalsh

This STOP error is often generated by buggy or corrupted device drivers.

Based on your error message, the problem driver is "sys audio-sys". In Device Manager, remove the device that uses this driver and reboot. Let Windows reinstall the device once it finds it. If asked whether to install a new driver or use the one already found, choose to install new. This should overwrite the buggy device driver.

As an alternative, go to the manufacturer's website for this device and downloadthe latest drivers.

by xpertdragon

I have not received such a message on a Windows 2000 advanced server, but I have on a Windows 2000 pro workstation, the two general culprits are usually Service Pack levels, and Anti-virus software.

1.) What is your latest Service Pack level 2?3? Even if your server is at service pack 3, I would apply it again. (It is a microsoft product, and is not guaranteed to work the first time.)

2.) What virus protection do you have for your 2k advanced server? Net Shield or something similar? Make sure that you have all the latest patches and fixes for Virus Scan software and anything else that is running and using resources all the time (even Backup software).

Instead of using the standard Microsoft update web site, go out and download an evaluation of UpdateExpert from St. Bernard software (www.stbernard.com). This will allow you to audit and apply servie packs, hot fixes and patches from one location for up to (5) workstations or servers.

Audio-sys, does sound like the genericsystem loaded audio driver...make sure all drivers for all hardware to one extent or another are up to date.

Best of Luck!

Paul

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