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Burnt Component?

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by arichart

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I have a Toshiba Satellite laptop that I purchased in Feb 2007 (w/o an extended warranty). Last night laptop was running and suddenly came to a sudden halt. Computer would not respond to anything (i.e mouse, touchpad, power button). So, I pulled the battery so it would shut down. As soon as I tried to boot the laptop up it went straight to the bios screen where it prompted me for a password. I never set a password and it will not accept anything that I have tried to use. I am wondering if my hard drive self-destructed or if I have a more serious issue at hand...Any help would be appreciated!

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by oh smeg

It's a Toshiba and they do this all by themselves for some reason. They also have a habit of locking up after 3 incorrect attempts have been made to enter a Password. When this happens the unit remains Locked and unusable till it is cleared by a Toshiba Service Center.

You only have one alternative here and that is to return it to a Toshiba Service Agent and get them to clear the BIOS. There is no way around this issue at all.

When things like this happen you should push down and hold down the [b]Power Button[/b] till the unit turns off this can take up to 1 minute sometimes but is generally between 10 to 30 seconds.

Col

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