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Cable Modem Connectivity Issues

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by the_webninja9

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Here is the senerio:
I bought a Linksys Cable Modem, then signed up for an account with my Local Cable Company, and they walked me through refreshing my ip address and releasing the ipconfig. The Modem worked great.
Then I got the bright idea that I was going to get a VOIP Modem, which only resulted in endless telemarketing calls, making me feel like I was wasting my money, so I cancelled the VOIP Modem and returned it. Now I go to reconnect using my Linksys Cable Modem, and I can't get it to work right. I went through the normal Resetting the Modem, and unplugging and resetting the Computer and Modem, and releasing the ipconfig, and the Network is showing that everything is working but all I get is the Cable Company's Start page.
How do I get past this Start Page Problem?
It is acting like My Browser is Hardwired to configure the Cable Company as the Homepage, but no matter what I try to do I can't view anything else but that.
No matter what URL I type in it will only display my Cable Company's Start Page.

I am using the exact same computer I used with the exact same Modem BEFORE I got VOIP. But maybe my Computer is looking for the Mac Address of the VOIP Modem? How do I change that?

2 replies

by oh smeg

To do this you need to know the details that your ISP uses and read the manual on how to enter the Modems Setup Procedure. This will be well laid out in the Manual and if you didn't get a paper Manual it will be a PDF File on the Modems CD that came with it.

The Modems Setup Front Page is a Web Interface so you need to open a Browser enter the HTTP Address and then the User Name & Password to get into the Setup Procedure. After you have done this you need to enter your ISP details in the Setup and save them.

You may need to run the Network Setup Wizard again to correctly configure your Modem with your Computer and to dump the previous Connection.

Col

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