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Can not see the network connection

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11 replies

by newitguy 2 views

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I have a PC that is connected to the internet but I do not see the NIC card in device manager or under network connections to change the settings. I used the show all devices command from the command prompt and still nothing. I looked online to no avail. I was hoping someone had this problem before.

11 replies

by sgt_shultz

are you saying you can surf the internet from this pc and also that you have found an ethernet cable hooked to this pc, but you don't have it showing up in device manager?
if that is the case, i would be curious to boot this xp box in safe mode and check device manager then.
it shows up in network properties, yes? what model is it?
i am thinking: wireless or usb or pcmcia

by newitguy

I can connect to the web. It is hardwired to the internet. It doesn't show up in device manager or under network connections. It is a PCI NIC. Doesn't show up in safe mode either.

by normh3

I wonder if a local security policy could be set that could keep you from seeing the NIC card. Don't really know...just a thought.

by douglasb

Try this. Go to a command prompt (start, run, type in cmd, hit enter. At the command prompt type regsvr32 netshell.dll and hit the enter key. This should restore your "show all connections."

by philhbc

try looking at the device manager through the MMC.
use the comand prompt to get there.
command: MMC
add snap in - device manager.

not sure if this will change anything. just a suggestion.

by hal 9000

While not something that I've personally seen before I have been told that several of the bigger ISP's here block that sort of info from the end user to prevent then messing up the Internet connection. Their install utilities hide the NIC and any proprieties of it so you can not alter them and get a faster service than what you have paid for.

I'm not saying that is what is happening here but it is one possibility. They do this because they limit the download speeds through the software so if you have a ADSL line with 256 KPS you can not alter it to the faster 512 KPS and get something that you are not actually paying for. The companies who do this provide Broadband via both Cable and ADSL so it is a possibility.

If you stick another NIC into the computer can you see that one?

Col

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