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cannot access modem, cannot find error

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11 replies

by mhguda

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For no reason that I can see, when I try to access my modem the computer hangs or crashes. This happens when I try to go online or click modems or telephony in control panel. Everything seems fine from the device manager.
I have tried removing the modem physically, reinstall its driver, reinstall windows, and reextracting individual files which report errors such as rundll32.exe, secur32.dll, and tapisrv.exe. Nothing has helped. I'm completely stumped.

11 replies

by ccsbz

upon boot see the IRQ modem is set at then in device manager and if it the same. if it not try other slot until it is same.

by zlitocook

There were a few modems that used a diffrent standard, like the older win modems with rockwell chips. That would do that on some computers modems are cheap. Buy a new one and try it. Do you use a virus scanner and are the dat files up to date?

by cdobbin

I take it this is an internal modem? What brand name? Did you try another expansion slot? Do you have access to an external modem by any chance? More questions than answers I guess.

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