Hardware

Ask something
Question Locked

Cannot detect IDE disk on Windows XP running on SATA disk

0 helpful
5 replies

by martin

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

When I bought my HP PC Windows XP was running on the SATA disk. I added a IDE disk for data backup and the system ran perfectly for 3 months with both disks. Suddently the IDE disk and the DVD-drive were no longer visible in Windows.

The motherboard is equiped with 4 SATA ports and one IDE port for two devices. IDE disk and DVD-drive is attached to the IDE.

In BIOS setup both disks are recognized as well as the DVD-drive on the IDE.

I have tested the disk drives with PC Doctor from DOS, and they were both reported without errors.

In Registry HKEY_LOCAL_MASHINE/HARDWARE/DEVICEMAP/SCSI both disk drives and the DVD-drive are visible including the type number. However in the device manager neither the IDE disk nor the DVD-drive is present.

When the IDE drive is disconnected the DVD-drive becomes visible.

I tested without the DVD-drive: IDE disk and DVD-drive are not detected.
I tested with another similar disk: IDE disk and DVD-drive are not detected.
I tested with another cable: IDE disk and DVD-drive are not detected.
I tested with cabel select and with disk as master and disk as slave: IDE disk and DVD-drive are not detected.
I tested the IDE disk in another PC running Windows XP on IDE disk and the disk in question is working fine.

Hope you can help on this.

5 replies

by nsict

Did you use some external device as USB Card Reader or USB Hard Disk ?

If you turn of your PC with that devices plugged in, after that you can expirience these problems...
It looks solution is in changing Volume ID(Disk Drives Serial). That HD serial is not phisical serial, you got it after format... Reformat your HD and problem could dissapier :)

by martin

Thanks.

I have no external devices, however the PC has build-in card readers.

After fighting for days with the problem I bought an external USB box for the IDE disk and it works fine.

How do I format a HD from Windows if I cannot see the HD in Disk Management? I could use a DOS tool to format the HD, but that would probably give the same reault as adding another formatted HD - as I have already tried.

by rees74

Martin,
I've run into exactly the same problem. ASUS P5K board with WinXP on one of my SATA drives. I have four SATA ports on the board (+SATA Raid port). I plugged in a third SATA drive and lost my IDE HDD and DVD-ROM. Tried uninstalling IDE ATA/ATAPI controllers in the Device Manager and restarting without luck. I don't have the registry entries for my two IDE drives though like you mentioned.

by john.downing

Sounds like the IDE channel in your motherboard is kaput. I'd suggest replacing with all SATA devices if possible, or you can try and get HP to replace the motherboard. Or, you can try a PCI/ PCI-e IDE card, those are probably cheaper and easier than options 1 or 2, but a bit more kludgified.

This discussion is closed to new replies.