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Cannot open e-mail attachments

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by hmccarty

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I am using MS Exchange Server and Outlook for my e-mail system. I have some remote clients that access e-mail via Citrix Meta-Frame. They can get the e-mail body OK but get an error when attempting to open attachments. The error says they do not have permission to access the file. I have been unable to identify the errant permission. Can anyone help?

2 replies

by mm212

If your Exchange server has a certain security path installed, it will block ALL dangerous attachments (such as .exe files). See if you have all the updates your Exchange Server needs. I believe they fixed it in a later release.

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