Windows Forum

Ask something
Discussion Locked

Cannot Shut Down

0 helpful
5 replies

by wayneinreno

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I cannot shut down for some reason. I have tried the only things that I know, none of them work. I am running windows xp-home. I have a network going. Using Microsoft MN-100 Bridge. Motorola Cable Modem. It seems that after being on for five or six hours I cannot shut down. What am I missing here? Please Advise.
Thanks.
Wayne- Reno,NV.

5 replies

by qballrail

Without knowing what you've done, it is a little difficult to advise since I may be telling you something redundant.

If you have not done so already, I recommend running Windows Update and ensure you have all patches that are available installed. Especially run SP1 update.

Also, are there other PC's connected and using resources from this computer? Perhaps you have a mapped-drive shutdown issue.

Try Microsoft's knowledge base: http://support.microsoft.com/default.aspx?scid=kb;en-us;320008
or
http://support.microsoft.com/default.aspx?scid=kb;en-us;315327
or
http://support.microsoft.com/default.aspx?scid=kb;en-us;327565
Or
http://support.microsoft.com/default.aspx?scid=kb;en-us;314101

If these articles don't help, just try the knowledge base at microsoft.com under support and enter "Windows XP will not shut down" or a close variation.

Hope this helps and Good luck!! :)

by pedro.v

I've seen this on our network here as well... it were W2Kpro clients however

as for the cause I'm afraid I'm at a loss here but what has proven to be succesfull in getting rid of it:
try setting your power options to shut down windows on pressing the power button
use the power button to shut it down(don't force a hard-shut down, press the button once, shortly)

the machine should start its shutdown sequence, and this seems to solve it, shutting it down properly, once...

This discussion is closed to new replies.