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cd rom not working

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3 replies

by mrtapp1

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I can see my cd drive in device manager. it has a yellow tag on it. I purchased a new one and the same thing happened with it. When I try to load the drivers from the internet, I get the following error message:
C:\Prora~1\\symantec\S32EVNT1.DLL
An installable virtual device driver failed dll initialization.

3 replies

by w2ktechman

First, try a system restore.
If it fails, try start -- run -- regsvr32 %path to file%\s32evnt1.dll
Uninstall the offending Symantec product.

A google search just for the filename pulled up a lot of 'fix it' utilities for this file.

by meridenscrafts

Go to device manager and click on driver right click go down to propherties or double click on the driver part and update your driver. Or go to troubleshooter. help will come up.
Read and try what they say.

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