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Cisco 2501 router problem?

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Have a problem with my cisco 2501 router. When I'm connected to the router on the terminal I can't type anything. I've switch routers on the same connection and it works fine. I've went into rommon and the same results, not letting me type anything. Any ideas would be appreciated. The router seems to boot up fine, it goes into a system congiuration dialog and asks me if an interface is in use. When I try to type no, nothing is being typed on the terminal. Even just hitting the enter has no effect.

18 replies

by syphersoul(sp)

try an tftp server or hyper terminal which in under accessories by way of communication
using a console cable

by jepp5166

I'm am using the hyperterminal through the console port. I tried different baud speeds but they made it unreadable. I even connected another router with the same session and it worked fine.

by syphersoul(sp)

try an tftp server or hyper terminal which is under accessories by way of communication
using a console cable

by why me worry?

What you describe could be a simple speed/duplex mismatch between the management port and whatever other device is trying to talk to it. I'm no router expert, but it sounds as if you have some sort of communication issue where packets are being dropped. Take a further look and let us know.

by cg it

9600 baud 8 bit 1 stop no flow control is the default comm on the console port using hyperterminal. [console cable].

Using the console port imo is the best way to get in to and work with the Cisco routers.

by jepp5166

what do you mean with the use of special keys. I've tried the caps lock on and off but haven't tried any of the others.

by why me worry?

if you going direct hyperterminal using the serial console cable. Also, check to make sure the cable isn't bad and that there aren't any borken or bent pins on the serial connector.

by mbenitez

Check your hyperterminal settings, they should read as follows:
bps: 9600
data bits: 8
parity: none
stop bits: 1
flow control: none

by rickenglish

If the Scroll lock is activated when remoting in on HyperTerminal you will not be able to type. Check and see if your LED for the Scroll lock is on.

I just remoted into several of my work network device just to double check myself and at least for our cisco networked system that holds true

by jepp5166

I just tried to get into it again and all my locks are off. Here is what shows up on the screen:

System Bootstrap, Version (3.3), SOFTWARE
Copyright (c) 1986-1993 by cisco Systems
2500 processor with 4096 Kbytes of main memory

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
1525 O'Brien Drive
Menlo Park, California 94025

3000 Software (IGS-RXBOOT Bootstrap), Version 9.14(4) fc3, RELEASE SOFTWARE
Copyright (c) 1986-1993 by cisco Systems, Inc.
Compiled Mon 13-Dec-93 15:53 by chansen

cisco 3000 (68030) processor (revision A) with 4096K/2048K bytes of memory.
Processor board serial number 01090035
DDN X.25 software, Version 2.0, NET2 and BFE compliant.
1 Ethernet/IEEE 802.3 interface.
2 Serial network interfaces.
32K bytes of non-volatile configuration memory.
4096K bytes of Flash address space sized on CPU board.

--- System Configuration Dialog ---

Refer to the 'Getting Started' Guide for additional help.
Default settings are in square brackets '[]'.

Configuring interface Ethernet0:
Is this interface in use? [yes]:

It just won't let me type anything to answer that question. I put another router on the same connection and it works fine.

by stephenmoriarty

About the only time a console port might get changed is if you had hung a modem of that port at some time for remote access, and your only real option is to reset it back.

What happens if you try to answer NO to the "Is this interface in use? [yes]:" question? Its something you might do in a case of a lost password on a router to allow you to input a new password to the config and reset it.

by jepp5166

It won't let me answer the question. When I type on the keyboard, nothing goes on the terminal. The cursor just sits there and blinks. Even in rommon it won't let me type anything.

by it cowgirl

I assume you tried to just press enter to accept the default, but it does not solve your issue. There may be an issue with the console port so try using the AUX port.

Also be sure your SCROLL LOCK key is off.

by rickenglish

At this Point I would assume that the Console Port is bad. Trying the AUX port would be the next logical step. Also this router IOS wast 10.xxx has this router been in production or is it a purchased used one? Have you ever had it working?

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