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Citrix (General)

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by bytemi

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I am new to Citrix please excuse me if this a stupid question. I have a Citrix Server, half of the current users can use Adobe Acrobat because of the following error "An error has been detected with a required application library and the product cannot continue. Please reinstall the application". Adobe says to reinstall the program, do I do that on the server or on each individual Citrix connection?

6 replies

by shelli_2005

From Adobe site:
When you start Adobe Acrobat 7.0 within a Citrix or Windows Terminal Services remote session, you receive the error message "An error has been detected with required application library and the product cannot continue. Please reinstall the application." Then Acrobat quits.
Details
-- You have installed a retail or trial version of Acrobat 7.0 Standard or Professional on the application server that requires activation in order to launch.

-- Acrobat launches without error on the application server.

by bytemi

It was actually a permissions problem. The users needed to be able to create a paging file and debug an application, so the group policies had to be reconfigured.

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