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comctl32.dll error - please HELP!!!

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Somebody, please help me!!! I have a user who ran Win 95 till yesterday. He had MS Office installed on his machine, rebooted it after the intallation and 2 errors prevent him from getting into windows. 1st, there is a blue screen says that NortonAV could not autoprotect windows and that logging on the network as well as authentication will not be possible. After that windows begins to load and the username/password screen comes up. Then, i get an error message saying that comctl32.dll will not start. The computers hangs after that. We have tried to rem lines in autoexec.bat; we have copied the same file (comctl32.dll) from another computer, replacing the one on the bad machine - nothing seems to work. PLEASE, tell me - is there anything i can do to restore win 95, or somehow upgrage to win 98 (not intall from scratch) - something that will not lose all of his programs taht will be wiped out if i reintall Windows?

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by campbell

try booting into safe mode and disabling the antivirus then try to log in again. thats all i can think off right now BUT if all else fails. If you have two partitions on the hd then you may be able to use ghost and ghost an image of his hd to the non active partition, then wipe out the active partition ONLY then reinstall the OS and use ghost explorer to pull the data off the second partition. hope it helps

by cajundon

You need to download the latest comctl32.dll at:
http://www.windrivers.com/scripts/dll.idc?alpha=C

Just scroll down until you find it, and download it. Then move it to c:\windows\system

If that does not work, you can reinstall Win 95 or upgrade to Win 98 and you will not loose your files or programs.

I would suggest that you upgrade to Windows 98, because it corrects a lot of problems that Windows 95 have, and it runs better.

Good luck and have a great day.

Don Thibodaux, Independent Computer Technology Consutlatnt.

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